Quote follow-up email generator

Get three follow-up emails and texts for a quote that went quiet, plus a reply for when the price is the problem.

How to follow up on a quote

A quiet customer has usually been busy, needs someone else's approval, or has a question they haven't asked. A short series gives them an easy way to answer at each stage and gives you a clear point to stop.

  1. Check in, a couple of days after the quote. Confirm it arrived and make replying easy.
  2. Ask what's in the way, about a week after the quote. Invite changes to scope, timing, or budget.
  3. Close the loop, about two weeks after the quote. Say you'll stop following up, and leave the door open.

Quote follow-up email examples

Follow up by text

A short text gets read where an email can sit unopened. Keep it to the job, the question, and your name, and text only customers who agreed to hear from you that way. Every step in the generator comes with a text version you can send from your phone.

When the answer is about price

If a customer pushes back on the number, change the scope before you change the price. Ask what they had in mind, then show what fits. The generator writes this reply for you too.

The service pricing calculator shows what a job needs to bring in, and the discount margin calculator shows what a lower price would do to your profit.

FAQ

How long should I wait to follow up on a quote?

Two or three days works for most quotes. For a large or complex job, give the customer a little longer, and mention any date you agreed on when you sent it.

How many times should I follow up on a quote?

Three messages over about two weeks is a good limit: a check-in, a question about what's in the way, and a close. Stop as soon as the customer replies.

What should the subject line of a quote follow-up say?

Name the job, for example "Your kitchen deep clean quote." A specific subject is easy to recognize and easy to find later.

How do I follow up on a quote without sounding pushy?

Make each message easy to answer and give the customer a real choice: go ahead, change something, or pass. Closing the loop in your last email shows you respect their time.

What if the customer says the price is too high?

Ask what budget they had in mind, then look at the scope together before you lower the number. Use the service pricing calculator to check what the job needs to bring in.